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Legal & Policy

Company: API Dispatch Services

Location: Based in Arizona, USA

Contact: brendanmaher@ashtonparksinnovations.com • (585) 441-1311

Note: We do not publish a physical mailing address. Use the contact details above for all notices and inquiries.

1) DISPATCH SERVICE AGREEMENT (Fillable + ESignature Ready)

This Dispatch Service Agreement (the “Agreement”) is made and entered into as of [Date], by and between API Dispatch Services (the “Dispatcher”), and [Carrier Legal Name],

DOT/MC [DOT/MC #] (the “Carrier”). Dispatcher and Carrier may each be referred to herein as a “Party” and collectively as the “Parties.”

  1. Purpose

This Agreement sets forth the terms under which Dispatcher will provide professional dispatch services to Carrier, including identifying and booking freight opportunities, coordinating with shippers/brokers, and supporting Carrier’s invoicing processes—with Carrier’s final approval on all loads.

  1. Services

Dispatcher agrees to perform the following services (“Services”):

  1. Source & secure freight from shippers, brokers, or direct customers suitable to Carrier’s equipment and preferences.
  1. Negotiate rates on Carrier’s behalf only with Carrier’s prior approval.
  2. Coordinate pickup and delivery appointments and communicate load details/updates to Carrier in real time.
  1. Handle paperwork related to each load (e.g., rate confirmations, BOLs, and PODs) and provide copies to Carrier.
  1. Submit Carrier’s invoices to brokers/customers on Carrier’s behalf as requested by Carrier.
  1. Respect Carrier control: All loads require Carrier’s final approval prior to acceptance; no forced dispatch.
 
  1. Fees, Invoicing & Payment
  1. Dispatch Fee: Dispatcher’s fee is five percent (5%) of the Gross Freight Revenue for each load dispatched and accepted by Carrier. “Gross Freight Revenue” means the total amount paid or payable by the broker, shipper, or customer for the transported load, excluding passthrough accessorial charges or reimbursements (e.g., fuel, lumper, tolls, TONU, detention) unless otherwise agreed in writing.
  1. Invoicing: Dispatcher will invoice Carrier weekly (or per a mutually agreed cadence).
  2. Payment Term: Invoices are due within seven (7) calendar days of the invoice date.
  3. Payment Methods & Authorization: Carrier authorizes Dispatcher to accept payment by ACH debit and/or credit/debit card for any undisputed amounts due under this Agreement.
    • ACH Authorization: Carrier authorizes recurring ACH debits from the bank account identified below for amounts due.
    • Card Authorization: Carrier authorizes Dispatcher to charge the card identified below for amounts due.
    • Carrier may revoke an authorization by providing five (5) business days’ written notice and furnishing an alternative payment method. Revocation does not affect charges already incurred.
  1. Disputes: Carrier must notify Dispatcher in writing of any invoice dispute within five (5) calendar days of receipt, with reasonable detail. Undisputed portions remain due when stated.
  1. Suspension/Offset: Dispatcher may suspend Services for nonpayment and may apply amounts received to the oldest outstanding balances.
 

Payment Details (Fillable):

Bank Name: [________]

Routing#: [________]

Account#: [________]

Card Type/Last4: [________]

Card Exp/MMYY: [________]

Billing Contact: [Name | Email | Phone]

  1. Carrier Responsibilities

Carrier agrees to:

  1. Maintain active DOT and MC authority, required insurance, permits, and all legal compliance; operate solely under Carrier’s own authority.
  1. Ensure safe, lawful operation of equipment and transportation of freight; Carrier is the motor carrier of record for all shipments.
  1. Provide timely, accurate updates, documents, and paperwork necessary for invoicing and load administration.
  1. Promptly notify Dispatcher of factoring arrangements and any special billing requirements.
  1. NonSolicitation/NonCircumvention: Carrier will not solicit, accept, or perform freight directly or indirectly from any shipper, broker, or customer introduced by Dispatcher—during the term and for twelve (12) months after the last dispatched load from that customer—without Dispatcher’s prior written consent. If breached, the Parties agree that liquidated damages equal to fifteen percent (15%) of the gross revenue of any loads moved in violation shall be due to Dispatcher as a reasonable preestimate of harm, in addition to any other remedies.
 
  1. Term & Termination
  2. Term: Effective on the date first written above and continuing until terminated.
  3. Termination for Convenience: Either Party may terminate with seven (7) days’ written notice.
  1. Termination for Cause: Either Party may terminate immediately for a material breach that remains uncured for five (5) days after notice.
  1. Effect of Termination: Carrier will pay all fees accrued through the effective date of termination. Sections intended to survive (including payment, noncircumvention, confidentiality, limitations, governing law, and dispute resolution) shall survive.
 
  1. Independent Contractor; No Broker or Motor Carrier Dispatcher acts solely as an independent dispatch service provider. Dispatcher is not a motor carrier or broker, assumes no responsibility for the transportation of freight, and does not take possession, custody, or control of cargo. Carrier is responsible for all safety, compliance, driver management, equipment, and cargo.
 
  1. Confidentiality

Each Party shall keep confidential the other Party’s nonpublic information (including customer lists, pricing, and operating procedures) and use it only for purposes of this Agreement, except as required by law or with prior written consent.

  1. Limitation of Liability; Disclaimer
  2. No Consequential Damages: Neither Party shall be liable for indirect, incidental, special, punitive, or consequential damages (including lost profits), even if advised of the possibility.
  1. Cap: Dispatcher’s aggregate liability under this Agreement shall not exceed the fees paid by Carrier to Dispatcher in the three (3) months preceding the event giving rise to the claim.
  1. No Warranties: Services are provided on an “asis” basis; Dispatcher does not guarantee the availability of freight, any minimum revenue, or ontime performance of third parties.
 
  1. Compliance; Communications Consent
  2. Laws/Regulations: Each Party will comply with applicable laws, including FMCSA regulations.
  1. TCPA Consent: Carrier consents to be contacted by phone, text, and email at the numbers/addresses provided for operational and billing purposes. Message/data rates may apply. Carrier may opt out as provided in Dispatcher’s Privacy Policy.
 
  1. Force Majeure

Neither Party is liable for delays or failures due to events beyond their reasonable control (e.g., acts of God, extreme weather, labor disputes, outages, government actions), provided the affected Party uses reasonable efforts to mitigate.

  1. Governing Law; Dispute Resolution

This Agreement is governed by the laws of the State of Arizona, without regard to conflicts of law rules. Any dispute shall be brought in the state or federal courts located in Arizona, and the Parties consent to personal jurisdiction therein. The prevailing Party in any action to enforce this Agreement shall be entitled to reasonable attorneys’ fees and costs.

  1. Notices

All notices under this Agreement shall be sent by email to brendanmaher@ashtonparksinnovations.com (Dispatcher) and to [Carrier Notice Email] (Carrier), or to such other addresses as designated in writing.

  1. Entire Agreement; Amendments; Assignment

This Agreement constitutes the entire agreement between the Parties and supersedes all prior discussions. Any amendment must be in writing and signed by both Parties. Neither Party may assign this Agreement without the other’s written consent, except Dispatcher may assign to a successor in connection with a merger or sale.

  1. Counterparts; ESignatures

This Agreement may be executed in counterparts and by electronic signatures (including via DocuSign, JotForm, or similar), each of which shall be deemed an original and together one instrument.

Signature Page

API Dispatch Services (Dispatcher)

By: ________________________________

Name: ______________________________

Title: _______________________________

Date: _______________________________

Email: brendanmaher@ashtonparksinnovations.com | Phone: (585) 4411311

Carrier (Motor Carrier of Record)

Legal Name: _________________________

DBA (if any): _________________________

DOT/MC #: ___________________________

EIN#: ________________________________

Equipment Type(s): ____________________

Regions/Prefs: ________________________

Minimum RPM/Rate Goals: ______________

Billing Contact (Name/Email/Phone): ____

Factoring Company (if any): _____________

Remit Instructions: _____________________

Date: ________________________________

Signature: ____________________________

2) CARRIER AGREEMENT SUMMARY (Plain English for Your Website)

Who we are: API Dispatch Services — driverfirst dispatchers with 30+ years in trucking, based in Arizona. We’re not a motor carrier or a broker. We work as an independent dispatch partner to keep you loaded and profitable.

What you get:

  • Profitable loads sourced from trusted shippers and brokers
  • Rate negotiation (always with your approval)
  • Pickup & delivery appointment setting
  • Realtime communication and updates
  • Paperwork handled (rate cons, BOLs, PODs)
  • Invoice submission on your behalf
  • Dedicated lanes & return freight when available to reduce deadhead
  • You approve every load — no forced dispatch

Pricing: A simple 5% of Gross Freight Revenue for loads we dispatch and you accept. No hidden fees.

How billing works: We invoice weekly; payment due in 7 days. You can pay by ACH or card (we support secure, recurring payments for convenience). Dispute a charge? Tell us in 5 days so we can fix it fast.

Your responsibilities: You run under your own authority and insurance as the motor carrier of record, keep us updated, and provide paperwork for billing. You also agree not to bypass us to work directly with shippers/brokers we introduce for 12 months after your last load with them.

Fine print (high level): We don’t guarantee freight volume or revenue and aren’t liable for indirect or special damages. Arizona law applies; disputes are handled in Arizona courts. See the full Agreement for all terms.

Ready to roll?

Get Started (Free Setup) — Call or text (585) 4411311 or email

brendanmaher@ashtonparksinnovations.com.

3) PRIVACY POLICY (Website Footer)

Effective Date: [Insert Date]

Overview

API Dispatch Services ("we," "our," or "us") respects your privacy. This Privacy Policy explains

how we collect, use, disclose, and protect your information when you visit our website, submit

forms, or interact with us by phone, text, or email. We are based in Arizona, USA.

Information We Collect

  • Contact & Business Info: Name, company, email, phone, equipment type, service preferences submitted through forms.
  • Operational Info: Details you share about lanes, regions, paperwork, invoicing, factoring, etc.
  • Communications Data: Emails, texts, call logs, and messages exchanged with us.
  • Website & Device Data: IP address, pages visited, and browser/device info via cookies and analytics tools.
  • Payment Details (if applicable): Limited billing metadata for ACH/card processing (we use thirdparty processors; we do not store full card numbers on our servers).

How We Use Information

  • Provide and improve dispatch services
  • Contact you about loads, appointments, paperwork, and billing
  • Process payments and manage accounts
  • Prevent fraud, enforce our terms, and comply with legal obligations
  • Send servicerelated updates and (with consent) limited marketing/announcements

Communication Consent (TCPA)

By providing a phone number, you consent to receive calls and text messages for operational and billing purposes. Message/data rates may apply. You can opt out of nonessential texts at any time by replying STOP.

Cookies & Analytics

We use cookies and similar technologies to operate the site and understand performance. You can control cookies through your browser settings. If we use thirdparty analytics (e.g., Google Analytics), their use is governed by their own policies.

Sharing of Information

We may share information with:

  • Service providers (e.g., payment processors, email/SMS platforms, analytics) who process data on our behalf under contractual confidentiality and security obligations;
  • Brokers/Shippers as needed to perform dispatch services at your request;
  • Legal/Compliance recipients when required by law or to protect rights and safety;
  • Business transfers in the event of a merger, acquisition, or similar transaction.

We do not sell your personal information.

Data Security & Retention

We use reasonable administrative, technical, and physical safeguards. We retain information as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Choices & Rights (including CCPAstyle Disclosures)

  • Access/Update: You may request access to or correction of your information.
  • OptOut: You can opt out of nonessential marketing communications at any time.
  • Do Not Track: Our site may not respond to Do Not Track signals.
  • California/Other State Rights: Subject to applicable law, you may have additional rights (e.g., to know, delete, or limit use of certain data). Contact us to exercise these rights.

Children’s Privacy

Our services and site are intended for business users and are not directed to children under 13.

Changes to This Policy

We may update this Privacy Policy periodically. Changes are effective when posted with a new “Effective Date.”

Contact Us

For questions or to exercise privacy rights, contact:

Email: brendanmaher@ashtonparksinnovations.com

Phone: (585) 4411311

Mailing Address: Not published; please contact us via email or phone.